Shipping Policy
Shipping Information at Evenext
Free Shipping for Every Order!
At Evenext, we're delighted to offer free shipping on every order you place. Enjoy the ease and savings as you shop with us!
Order Processing Times
Your orders are important to us. We typically process and dispatch them within 1-3 business days. During peak seasons and holidays, processing might extend to 7 business days. Once dispatched, your order is on its way to you!
Estimated Shipping Times
Delivery times vary depending on where you live. Please refer to our estimated delivery times for your specific country:
- Deliveries to Europe: Most orders arrive within 5-11 business days after it's handed of to the shipping courier
- Deliveries to the USA & Canada: Most orders arrive within 7-12 business days after it's handed of to the shipping courier.
- Delivery to Australia & New Zealand: Most orders arrive within 7-11 business days after it's handed of to the shipping courier.
Remember, during busy periods like holidays, there might be delays due to factors outside our control, including customs for international shipments.
Order Changes and Accurate Shipping Details
Got your details right? Please double-check your shipping information at checkout. Incorrect or incomplete details could delay your order. If we spot an issue, we'll email you within 3 business days of your order for confirmation. No response in this timeframe may lead to order cancellation.
Spotted an error in your details? Email us at hello@evenext.com within 24 hours of your order. We'll do our best to accommodate changes.
Delayed Delivery
We aim to get your orders to you as fast as possible. However, sometimes delays happen due to couriers, weather, or other external factors. We're not responsible for these delays but we'll always work to resolve any issues.
Lost or Stolen Packages
It's frustrating when packages go missing. Once we hand over your order to the courier, it's out of our control. If
your package gets lost or stolen, reach out to us at hello@evenext.com. We'll assist however we can. For lost or stolen packages, contact the courier to file a claim. While Evenext is not responsible for lost or stolen items during shipping, we'll support you in resolving the issue. In cases where the package cannot be found, we may offer a replacement depending on the circumstances.
Shipping Policy Changes
Evenext reserves the right to change this Shipping Policy at any time. It's your responsibility to review the latest version before purchasing. By buying and using Evenext products, you agree to this policy and any updates made to it.
We encourage you to periodically review this policy for any changes that may affect your orders. If you have any questions or concerns about our Shipping Policy, please feel free to contact us at hello@evenext.com.